The Avia Brand works hard to ensure that only authentic, high quality products reach consumers in the condition we intend. As such, for all sales on the Amazon platform and Avia.com, the Avia brand offers a 45 Day money back satisfaction guarantee for its products if the item you received was damaged, defective, or you changed your mind and returned your products in line with our Return Policies. NOTE: The Avia Brand will only honor the Amazon 45 day money back guarantee with valid proof of purchase directly from an official Avia Amazon Reseller.