What is AVIA’s phone number?

Tel: 1-888-855-AVIA(2842)

How do I get sponsored?

In order to be considered for sponsorship in the USA, please send a written proposal to:
AVIA
Attn: Sponsorship
101 Enterprise, Suite 100
Aliso Viejo, CA 92656

What is the customer service number?

1-888-855-AVIA(2842)

Is AVIA traded publicly?

AVIA is wholly owned subsidiary of Brown Shoe Company, which is a publicly traded company.

How do I become an AVIA dealer?

To become an AVIA dealer, please call: 1-800-848-8698

Can I throw my shoes in the washing machine?

It is not recommended to wash your shoes in the washing machine. Washing your shoes with a brush and some mild soapy water would be preferred by your AVIAs. To prolong the life of your shoes do not dry with direct heat.

What sizes are available in both men’s and women’s shoes?

Women: Sizes 5 thru 11 (1/2 sizes available up to 9.5)
Men: Sizes 6.5 thru 13 (1/2 sizes available up to 11.5)

Do AVIAs come with widths?

Yes, the walking line is available in medium and wide.

What width is a men’s and women’s medium?

Men: D, Women: B

How do I find out about career opportunities with AVIA?

Please send your resume to:
AVIA
Attn: Human Resources
101 Enterprise, Suite 100
Aliso Viejo, CA 92656
You can also use the Contact section of avia.com. Put Employment Opportunity in the subject field.

Who handles AVIA international?

For AVIA international, please call: 1-800-848-8698.

Does AVIA offer an instructor / trainer discount program for certified fitness professionals?

Yes, we offer the AVIA Select Instructor Program. For additional information please contact AVIA Select toll free at 800.275.3565, or log onto www.aviaselect.com to submit an application.

Who should I contact at AVIA if I have a problem with a pair of shoes?

Dedication to producing the finest athletic footwear is our ultimate goal. However, if a pair of our shoes has not achieved that high standard please use our returns contact form for assistance or contact customer service at 1-800-848-8698 x7841

How can I find out what replaced my favorite AVIAs?

Call customer service at: 888.855.AVIA or email us at: service@avia.com

Is my transaction secure on avia.com?

Yes. Please reference the Security section in our online store site, www.aviadirect.com.

I believe that my AVIA shoes may have a defect, what can I do?

Please visit aviadirect.com/store/returns.asp to review our return options we have available.

I don’t live in the United States. Can I order through your web site and ship it directly here?

We are happy to ship orders direct to Canada through our online store site at www.aviadirect.com, however we are not able to ship outside of the U.S. and Canada at this time.

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